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Long Established UK Charity

Long Established UK Charity
Scale
350+ shops plus online business
Location
UK-wide retailers, head office in Sudbury
Sector
Retail

“From large orders to meet the needs across our chain of stores, to smaller orders where we have been trialling new brand ideas in individual shops, Formkraft have supplied us with what we have needed, when we have needed it. our dedicated account manager has been extremely helpful and provided artwork from design proposals with our trial stock, when there was a problem with quality he was quick to respond and resolve, so we got the quality we needed without any fuss. As a charity retailer who is developing our chain of shops all the time FormKraft have provided us with the service we need, at the pace we need it at.”

Marketing Communications Manager (Retail and Business Development)

The challenge...

A well respected national charity with more than 350 UK retail branches needed a reliable supplier capable of delivering the branded consumables needed to support the implementation of an exciting new identity. The team also needed a supplier with the resources and expertise to provide a range of printed labels, promotional labels, stickers and tickets, as well as ongoing delivery solutions that address key issues including pallet sizes and pack quantities. As a charity, value and cost efficiency is paramount, but consistent quality and continuity of supply are also crucial requirements.

Our solution...

Supporting this well known charity through a major re-brand has been a key part of our work and has helped us build a superb relationship focusing on the twin goals of improved value and a more tailored service. Above all, our carefully integrated solutions have caused minimal disruption to the charity’s day-to-day work while having maximum effect on its overall efficiency.

  • We’ve used our customisation service to produce products designed to their own format and artwork specification.
  • Our rigorous ‘proofing’ process has helped protect the integrity of the brand.
  • A thorough tracking service has enabled us to provide regular updates on the progress of their customised products at every stage of their development, creation and delivery.
  • Flexibility in our delivery service means we’re able to supply goods exactly where and when they are needed.
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